Terms & Conditions

Bahaprintz Business Cards are high quality, double sided Business Cards. They're available on 4 different paper stocks - Original, Cotton, Specialty and Luxe (even our Original stock is so thick, other printers call it 'premium’).

Yes - if you fancy something a little different, our Rounded Corner option may be just the ticket. Produced using a die-cutting technique, to ensure the best possible quality, we're pretty proud of them.

Yes, please visit our social media pages @bahaprintz on facebook or Instagram for photos of our work.

Scanners, digital cameras and computer monitors use red, green and blue (RGB) light to display color.

Here at Bahaprintz we run our printing presses with cyan, magenta, yellow and black (CMYK) ink, called process printing, instead of RGB light, and therefore produce a different range of color.
 

To print on a four-color press, all RGB files must be converted into CMYK color.

Be sure all artwork is converted to CMYK before submitting artwork.

To help as many people as possible, we accept a range of different formats. These are: GIF, PNG, JPEG, PDF.

These are the formats we would recommend:

• For photography: high resolution JPEGs (preferably un-compressed)
• For Graphics or Text: print-ready, vector based PDFs
• For a mix of graphics and photography: print-ready PDFs

Yes! If you're interested in learning more about our custom design packages, please contact us via design services

If you have a small problem with your design and don’t have the tools or resources to amend it, our customer service team might be able to help out.

Bleed

This is the portion of your design that will be trimmed off when the card is cut to the final size. Its purpose is to make sure your design or image reaches right to the very edge of the cards, leaving no unsightly white edges.

If you're designing cards before you upload, you'll need to make your artwork 'Full Bleed' size to account for this. You'll find a list of 'Full Bleed' recommended sizes here, or we have a range of templates available for every product.

Trim

This is the final size of your cards, after the 'bleed' has been cut off.

Safe area

This is an area inside the 'Trim'. Being smaller than your final card, the safe area is kept well away from blades and cutting machines, and so this is where you should place your most important information or sections of your design. Anything outside of this area runs a risk of being cut off!

Our professional graphic designers review your order to ensure you get the best product quality possible. If anything needs fixing, they'll email you a few options to resolve the issue (usually within 24 hours). You can choose one of the options that we provide, or ask for changes. We can help with layout, text and background removal, embroidery issues, font style and more. Please note, some of our printing technologies don’t require a designer to check the customised product since the high-quality print appears exactly as per the preview.

You will need to create and upload two files - one for your artwork (preferably a PDF in CMYK) and one for your Element layer (PDF only and in black and white). The black parts of your Element layer will denote which parts of your design we apply the Spot Gloss or Gold Foil to. Anything white won’t be printed with any Gold or Spot Gloss.

We recommend the following settings to yield the best possible output:

• Design Layer - vector based PDF, saved in CMYK - this will be printed the same way as all standard MOO products.
• Element/Mask Layer - CMYK, vector based PDF only, in black and white - the black parts of the design will be printed as your foil or UV/gloss element.

Please use your Elements wisely and for best results, follow these handy tips:

• Gold Foil: Treat the foil as its own color that will print on top of the rest of your design, obscuring what’s underneath. Foil should take a different shape than any of the artwork below to prevent a messy halo effect.
• Spot and Raised Gloss: Think of Gloss as an enhancement to the existing colors of your CMYK design file. The exception to this rule would be if you’re adding a gloss design over a dark, solid color.

Design Layer (Ink)

• Accepted file types:
  • PDF, JPEG, PNG
• 300 DPI
• CMYK Colorspace

Element Layer (Foil or Spot Gloss)

• PDF Only
• Vector Artwork
• Black & White only (not grayscale)
• CMYK value of 0/0/0/100 for the Black parts

It can range anywhere from 3-10 working days for your order to be ready. Upon purchase we will send you and email with your ESTIMATED TIME OF PICKUP/DELIVERY.

Need your product faster?

We offer express services on selected products. These take between 1-3 working days to be delivered.
 

Minimum orders are set on the products pages. If you do not see a minimum order or have a special request please email us at hello@bahaprintz.com – we’ve got you covered.

We offer the choice of Visa and Mastercard debit/credit cards, American Express and PayPal.

If you don't have a PayPal account, you can set one up as part of our checkout process, or use the Paypal service as a guest to place your order.

We also accept in store cash orders, bank deposits and transfers.

All orders must be paid in full before processed.
 

Yes. We take security extremely seriously, and use the most up-to-date security systems for handling online payments. We never store your credit card information on any of our computers.

Oh no, sorry to hear that. Please contact us for help via the contact methods listed on contact page.

Yes, some. We keep your name, email address, and a list of your previous orders, to make it easier for you to reorder in the future.

We'll always do our best to help if you're having trouble. If it's an emergency, get in touch with the Customer Service Team and we'll see what we can do.

If you didn't get the confirmation email, we will assume something went wrong and the order was not placed. If you've been charged, we'll automatically refund your money straight away.

Please try placing the order again. If this keeps happening, please tell our Customer Service Team and we'll see what we can do to fix it.

Not normally, no. But if yours is a large organisation and you're placing a large order, we might be able to make alternative arrangements. Please contact us and we'll talk it over.

We check all your card details when you pay, so please double-check you've entered them all correctly. One mis-typed number and the transaction will fail - and it's very easy to mistype things!

Sometimes - it's rare but it does happen - we get "communications errors" popping up between our computer and the bank's computer, and that can cause problems like this. If you're sure you've entered all the numbers correctly, please save your order and get in touch with our Customer Service team. We'll do what we can to sort it out as quickly as possible.

IIf you couldn't find help using our FAQ's, plesase contact us so we can help resolve any unresolved issues

When you are purchasing products on our website, as appropriate, you may be asked to enter your:

• Name
• Shipping and Billing Addresses
• Contact Information

We may use the information we collect from you when you register or use the app in the following ways:

• To ship your products in a timely and efficient manner .
• To improve our websites in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other website feature.
• To send periodic emails regarding your account or other products and services.

Our systems are scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are not stored or processed on our servers.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

• Third party links

We do not include or offer third party products or services on our app.

We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies or other third-party identifiers together to compile data regarding user interactions to help us learn how our app is used so we can always improve it.

It’s also important to note that we allow third party behavioral tracking.

We collect your email address, if voluntarily provided, in order to:

• Send information, respond to account inquiries, and/or other requests or questions.
• Market to our mailing list or continue to send emails to our customer after the original transaction has occurred.

• NOT use false, or misleading subjects or email addresses
• Identify the message as an advertisement in some reasonable way
• Include the physical address of our business or site headquarters
• Monitor third party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly
• Allow users to unsubscribe by using the link at the bottom of each email

If at any time you would like to unsubscribe from receiving future emails, you can and we will promptly remove you from ALL correspondence.

If there are any questions regarding this privacy policy you may contact us using the information below.

Bahaprintz

Montrose Avenue
Nassau, The Bahamas
hello@bahaprintz.com

The Buyer shall have the right to cancel any Order for Goods only in the following circumstances: if the Seller has failed to deliver the Goods ordered within 28 days after the date of the Order; in the case of defective Goods at the earliest opportunity after the Buyer has discovered the fault or defect (provided that the Buyer shall be deemed to have inspected the Goods as soon as reasonably practicable after delivery and in no case longer than 14 days after receipt). Notice of the wish to cancel must be made by email to the email address of hello@bahaprintz. For the avoidance of doubt, save in respect of defect or defective goods, nothing in these Terms and Conditions of Business shall give to the Buyer rights of cancellation in regard to the Goods which, by their nature have been made to the Buyer's specifications or are clearly personalised. All items of Goods which are returned by the Buyer to the Seller must be returned in their original packaging (which the Buyer should retain for the purpose) and must be in an unused condition.

To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier.

After your payment is authorized and verified, Standard orders can take 5-7 business days, Expedited orders can still take up to 3 business days, and Rush orders can still take up to 2 business days to process. This is just an estimate and doesn't include weekends or holidays.

When your order has been shipped, you will receive an email with tracking information.

Shipping is FREE!

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 10 days to file a claim.

We will assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete.

Bahaprintz Business Cards are high quality, double sided Business Cards. They're available on 4 different paper stocks - Original, Cotton, Specialty and Luxe (even our Original stock is so thick, other printers call it 'premium’).

Yes - if you fancy something a little different, our Rounded Corner option may be just the ticket. Produced using a die-cutting technique, to ensure the best possible quality, we're pretty proud of them.

Yes, please visit our social media pages @bahaprintz on facebook or Instagram for photos of our work.

Scanners, digital cameras and computer monitors use red, green and blue (RGB) light to display color.

Here at Bahaprintz we run our printing presses with cyan, magenta, yellow and black (CMYK) ink, called process printing, instead of RGB light, and therefore produce a different range of color.
 

To print on a four-color press, all RGB files must be converted into CMYK color.

Be sure all artwork is converted to CMYK before submitting artwork.

To help as many people as possible, we accept a range of different formats. These are: GIF, PNG, JPEG, PDF.

These are the formats we would recommend:

• For photography: high resolution JPEGs (preferably un-compressed)
• For Graphics or Text: print-ready, vector based PDFs
• For a mix of graphics and photography: print-ready PDFs

Yes! If you're interested in learning more about our custom design packages, please contact us via design services

If you have a small problem with your design and don’t have the tools or resources to amend it, our customer service team might be able to help out.

Bleed

This is the portion of your design that will be trimmed off when the card is cut to the final size. Its purpose is to make sure your design or image reaches right to the very edge of the cards, leaving no unsightly white edges.

If you're designing cards before you upload, you'll need to make your artwork 'Full Bleed' size to account for this. You'll find a list of 'Full Bleed' recommended sizes here, or we have a range of templates available for every product.

Trim

This is the final size of your cards, after the 'bleed' has been cut off.

Safe area

This is an area inside the 'Trim'. Being smaller than your final card, the safe area is kept well away from blades and cutting machines, and so this is where you should place your most important information or sections of your design. Anything outside of this area runs a risk of being cut off!

Our professional graphic designers review your order to ensure you get the best product quality possible. If anything needs fixing, they'll email you a few options to resolve the issue (usually within 24 hours). You can choose one of the options that we provide, or ask for changes. We can help with layout, text and background removal, embroidery issues, font style and more. Please note, some of our printing technologies don’t require a designer to check the customised product since the high-quality print appears exactly as per the preview.

You will need to create and upload two files - one for your artwork (preferably a PDF in CMYK) and one for your Element layer (PDF only and in black and white). The black parts of your Element layer will denote which parts of your design we apply the Spot Gloss or Gold Foil to. Anything white won’t be printed with any Gold or Spot Gloss.

We recommend the following settings to yield the best possible output:

• Design Layer - vector based PDF, saved in CMYK - this will be printed the same way as all standard MOO products.
• Element/Mask Layer - CMYK, vector based PDF only, in black and white - the black parts of the design will be printed as your foil or UV/gloss element.

Please use your Elements wisely and for best results, follow these handy tips:

• Gold Foil: Treat the foil as its own color that will print on top of the rest of your design, obscuring what’s underneath. Foil should take a different shape than any of the artwork below to prevent a messy halo effect.
• Spot and Raised Gloss: Think of Gloss as an enhancement to the existing colors of your CMYK design file. The exception to this rule would be if you’re adding a gloss design over a dark, solid color.

Design Layer (Ink)

• Accepted file types:
  • PDF, JPEG, PNG
• 300 DPI
• CMYK Colorspace

Element Layer (Foil or Spot Gloss)

• PDF Only
• Vector Artwork
• Black & White only (not grayscale)
• CMYK value of 0/0/0/100 for the Black parts

It can range anywhere from 3-10 working days for your order to be ready. Upon purchase we will send you and email with your ESTIMATED TIME OF PICKUP/DELIVERY.

Need your product faster?

We offer express services on selected products. These take between 1-3 working days to be delivered.
 

Minimum orders are set on the products pages. If you do not see a minimum order or have a special request please email us at hello@bahaprintz.com – we’ve got you covered.

We offer the choice of Visa and Mastercard debit/credit cards, American Express and PayPal.

If you don't have a PayPal account, you can set one up as part of our checkout process, or use the Paypal service as a guest to place your order.

We also accept in store cash orders, bank deposits and transfers.

All orders must be paid in full before processed.
 

Yes. We take security extremely seriously, and use the most up-to-date security systems for handling online payments. We never store your credit card information on any of our computers.

Oh no, sorry to hear that. Please contact us for help via the contact methods listed on contact page.

Yes, some. We keep your name, email address, and a list of your previous orders, to make it easier for you to reorder in the future.

We'll always do our best to help if you're having trouble. If it's an emergency, get in touch with the Customer Service Team and we'll see what we can do.

If you didn't get the confirmation email, we will assume something went wrong and the order was not placed. If you've been charged, we'll automatically refund your money straight away.

Please try placing the order again. If this keeps happening, please tell our Customer Service Team and we'll see what we can do to fix it.

Not normally, no. But if yours is a large organisation and you're placing a large order, we might be able to make alternative arrangements. Please contact us and we'll talk it over.

We check all your card details when you pay, so please double-check you've entered them all correctly. One mis-typed number and the transaction will fail - and it's very easy to mistype things!

Sometimes - it's rare but it does happen - we get "communications errors" popping up between our computer and the bank's computer, and that can cause problems like this. If you're sure you've entered all the numbers correctly, please save your order and get in touch with our Customer Service team. We'll do what we can to sort it out as quickly as possible.

IIf you couldn't find help using our FAQ's, plesase contact us so we can help resolve any unresolved issues